He obtained his Bachelor of Science degree from the University Of Texas at El Paso. i want someone to come in and fix this for me asap. Also, measure the water temperature. CSR did troubleshooting over the phone. Just grab a pipe wrench, adjust its jaws, and set the pipe wrench on the gas valve. The Rheem PROTECH Gas Control Replacement Kit contains everything that you need to replace the Gas Valve on your Rheem gas water heater. Desired outcome: Connect the sensor head in the front place and then attach the hex rod to it. In addition, it would help to know that a faulty thermocouple gives the same symptoms. Moreover, Ill cover the fixes for these issues to get your Rheem water heater working again in no time. Besides, it may cause the water to be too hot or trip the thermal cut-off switch if the gas valve goes bad. In this article, Ill discuss the common causes of Rheem gas control or valve failure with 7 flashes. Amazon.com: Rheem Gas Control Valve 1-48 of 123 results for "rheem gas control valve" Results Price and other details may vary based on product size and color. They charged me $175.00 for the trip out to look at it and tell me it's a defective part and another $175.00 to come out and install the part. There are some major reasons behind gas valve faults, for instance: Homeguideinfo.com is a participant with Amazon and other Affiliate networks. Anyway, you can check this link to know more about Warranty Information:https://parts.rheem.com/warranty. We and our partners use cookies to Store and/or access information on a device. I have zero experience and have no idea what that means, so I set it he water heater to off, and I will be contacting my property management tomorrow. Collection page for Gas Valves is loaded. Last updated on December 4th, 2022 at 08:36 am. The tube can get cracked, damaged, or clogged, hindering the gas supply to the burner for combustion. Now, install a new gas control valve. Thus, it is named the chamber sensor in the water heater. The heater will be reset, and all the LEDs will light. You responded to me through the BBB and said it was out of warranty which I understand but would still like assistance with this matter - Ideally would want some replacement. I had a plumber install it. huntsville, alabama [protected] For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts) . Although, some customers stated that more than $100 would be needed to handle the entire cost of fixing the impaired control valves. That signifies that the error has been cleared out. Bulah M Taylor With time, the pilot tube can get dirty, leading to a blockage. Webcamtaxi takes you live to the Arc de Triomphe monument in Paris, le-de-France, France. The installers weren't aware of that chain of events for some time while they have been troubleshooting this issue around Houston. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Locate the sensor from inside the combustion chamber. Picked it up from Menards 11/19, plumber installed 11/20/22, wasn't working, flashing blue light, called tech support, tried to troubleshoot to fix the problem for a bran new water heater, didn't work was told it was a gas valve that's what ignites it was told part will be mailed to my house then I am to call We purchased the water heater from a plumbing company and had it installed 1 year ago. Replace the tank. It would help to know that a leaking gas tank is an emergency. I called the folks that installed the unit for service the last week in July - it took 10 days to get a service tech out due to tech availability. What good is a part if I can't afford to fix it? Tried calling original installer many many times, with no response. Better Call Harry explains why! For the past year, we get up in the AM, turn the heater all the way up to take our showers, then turn it to low for the rest of the day. Honeywell Water Heater Gas Valve Reset (How-To Guide), Rheem Water Heater Drain Valve Leaking (Fixed). I was told by your staff it was not covered on warrantee the hole is some ware in the baffle, on the top they have all the pictures when I spend 1,300n dollars on something like this atoll you're not going to cover it I'm very discussed with your services if something isen't done about this you will not sell any products in north Dakota any more I will be talking to the better business bureau and attorney general office in Aug of 20 this item is in the furnace room that's heated and insulated thak you asnd hope this if taken care of soon. Once you notice fluctuations in the level of coldness or hotness of your water without you making inputs, its a good sign that theres a fault somewhere. sign of the times. I dont get any answers from Rheem. When the sensor senses the presence of flammable vapor, which can be ignited by the burner, the resistance of the sensor increases. Just turn the valve that is in the gas line so that it will stay perpendicular with the gas supply line just like this: Attach a garden hose to the bottom of your water heater and place the other end of the hose to the nearest floor drain. Im very upset Rheem caps off their labor price at $150.00. Someone has linked to this thread from another place on reddit: [r/houston] For those that live in Houston, learn from my mistake and avoid Rheem/Honeywell hot water heaters if you can. Now, open the drain valve of your water heater and let the water drain. I am asking for a reimbursement for the labor. Legal Disclosure:Lildutchuncle.com provides and shares information on plumbing, heating & air quality, home improvement, and other DIY projects. Any recommendations on someone that can diagnose the issue in the San Francisco, Ca area? Do not advertise or try to compare pricing. Here are the steps for the Rheem water heater gas control valve replacement: The life expectancy of the water heater depends on how you are operating this unit. Called the plumber and he said I would have to replace the entire water heater. A faulty resistance setting on the sensor can also be the culprit. Inconsistency in temperature is horrible because you might end up getting injured. I had the same problem with my hot water heater. Now, open the drain valve and drain the water. Also, any parts malfunctioning within the electronic gas ignition system can damage the valve. Or, collect the below listed required tools: Now, follow each of the steps described below to replace the bad chamber sensor: Rheem water heater red light flashing is not only related to the chamber sensor but also there may be a problem with the flammable vapor sensor. I bought propane water heater installed it but the pilot would stay lite, I replaced the theme coupler same problem,if I only had a few gallon in the tank not all the way to the gas valve can that cause the pilot to go out? Samsung Refrigerator Door/Filter/Freezer/Ice Light Stays On! 1442 Thermopile Gas Control (Vesta) Valve 1442 Technical Bulletin . Called a plumber and he said it probably corrosion. We were getting hot water in the sinks, just not in the shower. This is a problem that Rheem is aware of, and they consider the hot water heater to be functioning perfectly fine. To replace the defective gas valve in your water heater, follow the step-by . Part # 60-101921-06. Leaky tanks are a common problem with water heaters, and most often than not, the leaks come from other components and not the tank itself. rich get richer and the middle class get poor. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. This triggers the 9-blinking error. From the moment we learned of this, we moved quickly to implement a permanent fix and mitigate these issues with our customers. Save my name, email, and website in this browser for the next time I comment. Took a look at the water heater and it was off. Desired outcome: The gas valve kit ensures the safe and reliable operation of your gas water heater. Click here to get notifications about new complaints of Rheem. After having the repairmen come out multiple times, it turns out that these Rheem hot water heaters have a 'high efficiency' pilot light. I have exactly the same problem. The gas reaches the pilot light through the pilot tube, where its ignited to heat the water. Manage Settings No issues. So, in this step, you need to measure the voltage reading of the chamber sensor. The letter at the end is the thread/shaft length. He has a good standing reputation for superior skills in heating, air conditioning, hot water tanks, and indoor air quality systems. If youre used to taking hot showers every morning, theres nothing more annoying than waking up to a dysfunctional Rheem water heater with gas control or valve failure. request replacement of a similar 50 gallon water heater. Disconnect the water heaters lower front panel to access the flame sensor. Sounds like the problem is your attic's environment. Now here we are again, had another Rheem was replaced, [protected] now it started leaking Oct. 21, 2022 top and bottom and had to be replaced again, this involved $400.00 in labor out of our pocket to replace it. However, Rheem promises to offer full inclusion on the defective valve, and the brand is also giving $100 credits to fix organizations to replace the defective parts. So, its better to test the thermocouple first before swapping the old gas valve. This will surely increase the credibility of your complaint. However, the pilot light is responsible for igniting the gas channeled into your Rheem heater for warming up water. The trick for me is turn it on and wait to see if the blue light stays on for 10 min. These pilot lights are small enough that when it's hot, they don't sufficiently heat the air and promote enough air circulation to keep it burning. Take a multimeter and connect the lead between the two terminals on the sensor. this is the result of poor manufacturing. This issue is in regards to a two ton outside heat pump unit that was installed new on 1/15/18 the unit is supposed to have a On February 27, 2018, I purchased a Rheem hot water gas heater, serial numbQ111730778, at Home Depot. Kaylie was the contact person for me at the BBB. I have a gas 40 gallon Richmond water tank made by Rheem. Hard to get through Rheem. For safety, always cut off the gas supply before performing any maintenance on your water heater. troubleshooting and replacing a malfunctioning combination gas valve controller for Rheem water heater, made by Honeywell. If you are calling the repairman to relight a pilot light that went out, your repairman is ripping you off. Air handler serial # W402047236 When this happens, it shows up as a 'Gas Control Valve Failure'. Get pin probes and attach them to the multimeter. Ensure you close the shut-off valve at the cold water inlet line. Mine is in the attic above the garage. Some of the common Problems to look out for include the following. How to replace the gas valve on a Rheem water heater? On day six, the plumber installed the new part free of charge. If not, there may be a blockage in the pilot supply tube, or the heater gas valve may be faulty. Came home this evening to no hot water. The part is covered under warranty but why am I having to pay for labor on a known defective part. The following procedure will help you clean the thermocouple: A bent thermocouple increases the separation between it and the pilot light. There are three fixes to this problem: cleaning the thermocouple, straightening it if bent, or replacing it if broken. Press question mark to learn the rest of the keyboard shortcuts. (Step By Step), How Do I Reset My Miele Washing Machine (5 Easy Steps). The HD webcam is facing the Arc de Triomphe, which will be wrapped as part of Christo and Jeanne-Claude's temporary self-funded art project. Hi. Heres how: If the Rheem water heater pilot light keeps flashing 7 times after cleaning and straightening the thermocouple, it may be due to a broken thermocouple. Cost: $5800 Rheem should be paying for parts and labor! He loves to share his knowledge & helps others in fixing their units & saving their pockets. Once you unhook all the lines from the gas valve, its time to remove the valve from the unit. I did this on/off for about a month partly bc I was hoping it would stay permanently on. The family waited 5 days for the replacement part. Can you change a gas valve on a water heater without draining it? LG Washing Machine Noise During Wash/Off/Spinning Cycle! We offered a labor credit to plumbers along with our traditional warranty program and process. I would like to be reimbursed for some of the charges incurred due to poor quality components on this water heater. Now you need the heater manufacturers chart to compare the resistance at different temperatures. Turn off the water supply and drain the water from the tank. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Rheem. For this, open the drain valve. The good news is you can easily detect a leaking gas through the smell. My last water heater was taken care of with not just with parts but the labor. What is the average price for a luxury home in Paris, France? I purchased this hot water tank Performance Plus Serial No [protected] Anyone have any ideas what could be wrong? A limited or inadequate gas flow in your appliance will cause your burner not to heat water properly. Dont detach the sensor from the water heaters backplate. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'fireplacehubs_com-netboard-1','ezslot_22',116,'0','0'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-netboard-1-0');Now you will not face any trouble while resolving this blinking error from your heater. Where the burner heats the water there is a tiny hole letting water leak into and fill up the area under the tank with the gas heating element. The leading reason for Rheem water heater chamber sensor failure includes the accumulation of dirt in the sensor body that interrupts signal sensing. Count 1, 2, 3, 4, 5, 6, and 7 and rotate the knob back and forth at the same time. Rheem products are very faulty. As mentioned, it's a new unit. built: 01 july 2016; installed: 23 august 2016 Still not fixed, as another part has gone bad, costing me $3000. Most often, a bad chamber sensor lets the gas valve remain open and supplies gas even after the water temperature has already reached the set temperature. Here you need to replace the defective gas control valve. Unclog the opening using a piece of wire. United States & Canada. It also regulates water pressure. In every Rheem water heater, there is a flame sensor which is referred to as an essential part of the heater ignition system. You should hear a faint hissing sound. Disconnect all the lines from the Gas Valve. When you notice your heater giving off scenting water, it results from bacteria buildup over time. You must unclog the pilot tube to fix this issue. A faulty gas valve can easily cause your tank to leak, mainly if you havent used the tank for a long while. And one such issue is the gas valve problem. The other root cause of the error code might be a defective gas control valve. Growing up in North Dallas (Plano), our hot water heaters were either in the garage or the middle of the house. Reimbursement of labor charges of $286.40 - do the right thing! The chamber sensor is animportant safety element andfunctions as a thermocouple in newer heater models. At one point, I called Rheem and they sent me a new Combination Control Thermostat. I had the contractors come and do the normal cleaning and inspection and told me the ac coils had a leak in them. 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This is a problem that Rheem is aware of, and they consider the hot water heater on,... In temperature is horrible because you might end up getting injured ] Anyone any! Although, some customers stated that more than $ 100 would be needed to handle entire... Any parts malfunctioning within the electronic gas ignition system can damage the valve from unit. And drain the water setting on the gas supply before performing any maintenance your... This happens, it results from bacteria buildup over time am i having to pay labor. A malfunctioning combination gas valve in your water heater chamber sensor in the front and.: the gas valve problem with 7 flashes knowledge & helps others in fixing their units & saving pockets.