Fees on your primary deposit account may reduce earnings on your savings account. Eligibility. Visithttps://www.ingomoney.com/partners/greendot-terms-conditions/for complete details. See Deposit Account Agreement for details. There are no additional fees to use the Vault, but money in your Vault does not earn interest. Mobile check deposit: Active personalized card, limits and other requirements apply. Balance and transaction history are available on the Turbo? See app for participating retailers.. What if someone steals my card or uses it without my permission? So, while you will get $500 in advance, when the IRS pays out your refund it will pay the whole $1,200 to the Turbo Card. Customers eligible for the advance Child Tax Credit and have their Turbo Card account information on file with the IRS from their 2020 tax filing should automatically receive their monthly advance Child Tax Credit payments to that account. Fees on your primary deposit account may reduce earnings on your savings account. Call our Direct Deposit hotline at (800) 619-0901. Fees apply for approved Money in Minutes transactions funded to your card or account. To avoid problems when you rent, our advice is to first call the rental car company and ask them what their policy is regarding the use of debit cards. Fees may apply. If the recipient Account Alerts are a convenient way to receive information about your card through email or mobile phone text messages. Why does the balance on my account alert differ from what is shown online and over the automated telephone service? Download the app for free from the App Store or Google Play to get started. Click the "Sign Up Now" button on the right side of the page. Select your product below and follow the steps to get the help you need from the right person. The IRS usually begins issuing tax refunds on returns with the EIC or Additional Child Tax Credit in late February. When you check this box, your User Name is stored in a cookie on your computer, and is filled in automatically each time you return to our site. Early direct deposit availability depends onpayor type, timing, payment instructions, and bank fraud prevention measures. Once you deposit a check with us, you cant cash it anywhere else. Or do you have questions about Intuit's security and privacy policies? Log in to update your address. Typical merchants in this category include rental car companies, logging in to your account. The choice is completely yours, and you can cancel or change the amount of your direct deposit at any time. The average national savings account interest rate of 0.37% is determined by the FDIC as of 3/20/23. Ingo Money is a service provided by First Century Bank, N.A. Friends and family can send cash directly to your card, or you can add cash to your own card when its not with you. The Green Dot Privacy Policy does not apply to the linked website and you should consult the privacy disclosures on the third-party site for further Your funds will be held at or transferred to Green Dot Bank, an FDIC-insured institution. Note that you cannot dispute a transaction until it is posted.If you let someone use your card or card number, you are responsible for those transactions. Initial and ongoing direct deposits are required for overdraft coverage. Ive had fraudulent charges here once, and intuit quickly flagged the transaction stoping further transactions and canceling card. See Also: Turbo payroll card customer service Preview / Show details, You can contact Turbo prepaid card customer service at (888) 285-4169. Additional criteria may apply which can affect your eligibility and your overdraft coverage. Founded in 1999, Green Dot is one of the largest providers of prepaid debit cards in the U.S. E-mail is the only means by which we communicate payment failure notifications. You should first ask the recipient to check their spam or junk folder (if sending Once you have the TRACE #, call the automated Turbo Card Support Line at 1-888-285-4169 and we will investigate the transaction. Your wireless carrier may charge a fee for data usage. Samsung is a registered trademark of Samsung Electronics Co., Ltd. 2023 Green Dot Corporation. A $15 fee may apply to each eligible purchase transaction that brings your account negative. Fees and limits apply to debit card transfers. Set up alerts to keep track of your card balance, purchases, direct deposits and other card activity. If they do, get your bank routing and direct deposit account numbers, or text DD to 83854 to have your routing and direct deposit account numbers delivered to your mobile phone (carrier message and data rates apply). Paying bills online using your Turbo Visa Debit Card is free. When you check out, the hold will take up to 10 days to be removed. Fees on your primary deposit account may reduce earnings on your savings account. To provide relief to Americans affected by COVID-19, the U.S. government is sending stimulus payments, also known as Economic Impact Payments. Unlock overdraft protection up to $200 with opt-in & eligible direct deposits. You can access your Vault, view the amount of money youve set aside, or transfer money in and out of your Vault by logging in to TurboDebitCard.com or our mobile app. Additional customer verification may be required. Click here for more information: Some 2019 federal refunds are delayed due to the PATH Act. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee. For example, if you have given your card or card information to another person to use, such as a friend or relative, you are responsible for that persons transactions with your card, and if you have given your card information to a merchant for a transaction, you have given authority to that merchant to debit the card for that transaction. Mobile check cashing using the IngoMoney App is not available for use within the state of New York.. Limits, qualifications, and enrollment requirements may apply. How can I check to see if there is some money is on the card and how can I get another one ? Hmfusa login - Hyundai Motor Finance USA Log in at www.hmfusa.com. Green Dot and GO2bank mobile check cashing: Ingo Money is a service provided by First Century Bank, N.A. We're experiencing a temporary issue with one of our processing partners that's currently affecting some of your card and account features. Initial and ongoing direct deposits are required for overdraft coverage. Active, personalized card required. You will create a 4-digit PIN (personal identification number) when you activate your personalized card. Green Dot does not have access to that information. If you lose your card or believe it to be stolen, you must immediately call (888) 285-4169 to report it lost or stolen. See your three numbers that matter most to lenders: credit score, debt-to-income ratio, and income. . You agree that any unauthorized use does not include use by a person to whom you have given authority to use the card or PIN and that you will be liable for all such uses by such person. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not provisionally credit the card. Initial and ongoing eligible direct deposits are required for overdraft coverage. HONEST REVIEW: I have a traditional bank and this card/app! Florida, Illinois, Minnesota, New Jersey, and West Virginia are excluded from Credit Card Bill Pay transactions. Download the app for free from the App Store or Google Play to get started. Deposit cash to a bank debit card even your own when its not with you. Grifols Plasma Loyalty Card - Sign In. Select Pay Bills & People then Bill Pay from the navigation menu. Approval review usually takes 3-5 minutes but may take up to one hour. Contact Green Dot Bank by calling (888) 285-4169 or the number on the back of your Card, by mail at P.O. See Account Agreement at GreenDot.com for terms and conditions. Download the app for free from the App Store or on Google Play to get started.You can also sign up for mobile text alerts to automatically receive direct deposit and daily balance alerts. Manage your AT&T PREPAID data, text, or international add-ons. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money. If your additional funds are deposited after 1:00pm ET, you will need to resubmit your payment with a debit date of the following business day. Can I withdraw cash from ATM machines and banks with my card? Account must be in good standing and chip-enabled debit card activated to opt in. Fees apply for approved Money in Minutes transactions funded to your card or account. We will not be able to deposit your payment if we are unable to match recipients.WE UPDATE OFTEN AND YOU SHOULD TOO: Regularly updating the app will give you all the latest features, security updates, and a much smoother overall experience managing your money.Questions about your Turbo Card?Log in to TurboDebitCard.Intuit.com and email us through the Contact Us page. We recognize these are very difficult times, but please know that Turbo Card is here to provide the financial services you depend on every day. 0 Reply Sad33k New Member July 11, 2019 4:00 AM I was Waiting on my refund and I found out my , See Also: Turbotax card customer service number Preview / Show details, ACTIVATE CARD Track your refund If you are receiving your tax refund on the card, you can track it. The exact time of day that your paycheck is deposited onto your card might vary from payday to payday. No. You can also try reaching our Prepaid customer service number at 800.901.9878. Is there a fee for the Online Bill Pay Service? You must provide a valid e-mail address when you enroll for Online Bill Pay. Can I send money to someone outside the U.S.? Government stimulus payments are not eligible for early direct deposit. **, Deposit cash using MoneyPak at 70,000+ retailers nationwide including 7-Eleven, CVS, Dollar General, Rite Aid, Walgreens and more. In addition, the support page provides other resource links to other Intuit products. The $5 promo code offer is valid only for users who successfully use the $5 promo code in the Ingo Money app before the promo code expires on 12/31/23. See Deposit Account Agreement (PDF) for terms and conditions. Green Dot P.O. What happens when I use my Turbo Card at a gas station? The Green Dot Privacy Policy does not apply to www.cdc.gov, www.consumer.ftc.gov and www.who.int and you should consult the privacy disclosures on www.cdc.gov, www.consumer.ftc.gov and www.who.int for further information. LearnMore. TurboTax Product Support: Customer service and product support hours and options vary by time of year. We will cancel your current card, transfer the remaining balance to a new card, and then mail it out to you at the address on file. 2021 Copyrights. Commercial preprinted checks issued by a U.S. business to you such as: Yes. You can also call 888-285-4169 for more personal or advanced help. Once your tax refund has been approved and sent by the IRS it can take a few days to post to your card. To avoid this, always make sure to double check the recipient information before sending money. Payments older than 12 months from the date of request are not eligible for refunds. If you havent received a direct deposit that Limits apply. Green Dot will not be able to deposit your payment if they are unable to match recipients. As such, early direct deposit availability may vary from pay period to pay period. First, you can check the balance on your Turbo Debit card by calling the Customer Service number, toll-free at 1- (888) 285-4169. To be charged the exact amount you pump, choose debit and use your PIN. We will let you know the results of our investigation within three business days of completing it. All ofthese registered trade names are usedby, and refer to, a single FDIC-insured bank, Green Dot Bank. APY may change before or after you open anaccount. Learn more Phone number, email or user ID Standard call, message, or data rates may apply. Your next reload will be first used to cover You can only cancel a Send Money transaction which is listed as Unclaimed. To cancel, go to the transaction in the Home Overview page, click Cancel, then confirm the cancellation. Your card will be delivered in 8-10 days and your check will be delivered in 14-21 business days. Note: Ingo Money check cashing service is not available within the state of New York. If you have filed your tax return and are anticipating a refund according to the IRS websiteWhat to expect for Refunds This Year more than 9 out of 10 refunds are issued inless than21 days after the IRS accepts the tax returnwhen you e-file and choose direct deposit as your refund choice. Get started now. Ingo Money will provide all customer service for mobile check cashing using the Ingo Money App. You have many options using your personalized Turbo Card: How can I send money to friends and family? Ive been using the TurboTax Turbo card for over 5 years now and I love it when it works! According to the IRS, 80% of tax filers will qualify for a stimulus payment. There are many convenient ways to get your most updated balance and transactions: How did my transaction go through even though I didnt have enough money on the card? Visit, Opt-in required. This amount may be held for up to 7 days or until the actual transaction is posted to your card. Plus any fee the ATM owner may assess. Green Dot Cards are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of VisaInternational Service Association. Neither Intuit nor Green Dot have any information on the status of your refund. Initial and ongoing direct deposits are required for overdraft coverage. Weird right? We do not charge accountholders to receive a text message. We're open 7 days a week from 5:00 AM to 9:00 PM PT through the April 18 filing deadline. Opt-in required. Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and BonnevilleBank. Overdrafts are paid at our discretion. July 6, 2019 1:22 PM How do I contact customer service about a never received prepaid card ? The Send Money feature is limited to U.S. residents. Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. Additional transaction fees, costs, terms and conditions may be associated with the funding use of your card or account. Virtual Card can be used everywhere Visa debit cards are accepted online or for phone/mail orders. You can also log in any time and check your transaction history. Please check that the funds have been posted to your account prior to resubmitting the payment. Mon-Fri 8AM-10PM Central. Second, If you have an online user ID, you may check your balance or transaction history online 24/7. Overdraft protection is only available on eligible Demand Deposit Accounts. Can you assist me ? Log in to TurboDebitCard.Intuit.com and email us through the Contact Us page. Monthly fee waived whenever you receive a payroll or government benefits direct deposit in the previous monthly statement period. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid the fee. Account must be in good standing and chip-enabled debit card activated to opt-in. For security reasons, please ensure photos of your check arent saved to your phone or online storage. 2.00% Annual Percentage Yield (APY) is accurate as of October 2022. receive a notification? Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. 2.00% Annual Percentage Yield (APY) as of October 2022. As such, the availability or timing of early direct deposit may vary from pay period to pay period. How old do you have to be to use the Turbo Card? It is important to note that often employers or benefit providers may not submit early every period depending on the day of the week, month, and holidays. Get a $10 reward after two direct deposits of $250 or more. Ingo Money is a service provided by First Century Bank, N.A. Use your card everywhere Visa Debit is accepted in the U.S. Download the innovative app to track your account 24/7, stash extra funds in your Vault, slide for balance, pay bills anytime, get direct deposit info and find free ATMs. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. APY may change before or after you open an account. Please check the IRS website for more information. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. Limits apply. Fees on yourprimary deposit account may reduce earnings on your savingsaccountSee Account Agreement for terms and conditions. A $15 fee may apply to each eligible transaction that brings your account negative. Card balance limits apply. How can I be sure the direct deposit was made? it takes about a day or two for the transaction amount to be deducted or credited to your account after a transaction is made. App Store is a service mark of Apple Inc. Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries. See Deposit Account Agreement (PDF) for terms and conditions. The name and Social Security number on file with your employer or benefits providermustmatch your GO2bank account to prevent fraud restrictions on the account. APY maychange before or after you open an account. 2 days later I called to check on the status of the check and they told me the day after they blocked the card someone hacked and stole all of the funds and transferred them to a Walmart money card. Green Dot cards are issued by Green Dot Bank, Member FDIC,pursuant to a license from Visa U.S.A., Inc. Visa is a registeredtrademark of Visa International Service Association. Subject to your banks restrictions and fees. You can view a complete list of billers when you add your first payee. Claim the cash back every 12 months of use and your account being in good standing. Subject to other banks restrictions and fees. Your personalized card will arrive in the mail in 5 - 10 business days after successful registration. AT&T Official Site - AT&T PREPAID help options. How do I get started with online bill payment? Why? It says There was a problem processing your request. You can also Live Chat with us 6am-6pm PT, Monday - Saturday or call. How long should I keep my check after I submit it? Limits apply. APY may change before or after you open anaccount. Visit https://ingomoneyapp.com/terms-conditions/for complete details. See Deposit Account Agreement (PDF) for terms and conditions. All rights reserved. Get in contact by leaving a message with our TurboTax or QuickBooks support team or chat with our Mint support team. 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